Privacy Policy

Last updated: May 2026

1. Who We Are

China Trailfolk is a China-based outdoor and cultural travel company operating from West Street 114, Yangshuo County, Guilin, Guangxi, China. We can be contacted at david@chinatrailfolk.com.

2. Information We Collect

We collect personal information when you:

• Submit an enquiry or booking request via our contact form
• Contact us via WhatsApp or email
• Visit our website (analytics data — see Section 5)

The personal information we collect may include:

• Name
• Email address
• WhatsApp or phone number
• Country of residence
• Group size and travel dates
• Activity interests and any relevant health or medical information you choose to share

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and confirm bookings
• Communicate activity details, safety information, and logistics
• Process payments and issue refunds where applicable
• Improve our services and respond to feedback

We do not use your personal information for unsolicited marketing without your explicit consent. We do not sell or share your personal information with third parties for their own marketing purposes.

4. Data Storage and Security

Enquiry data submitted via our contact form is transmitted securely and stored in our booking management system. We retain booking-related information for a period necessary for our operational and legal obligations, after which it is deleted or anonymised.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

5. Website Analytics

Our website uses Microsoft Clarity to collect anonymised data about how visitors use the site, including page views, scroll behaviour, and session recordings. This data does not identify you personally and is used only to improve the website experience. You can opt out of Clarity tracking via your browser's privacy settings or by using an ad blocker.

6. Cookies

Our website uses cookies for analytics purposes (Microsoft Clarity). By continuing to use our website, you consent to the use of these cookies. You can manage or disable cookies through your browser settings at any time.

7. Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp, Google Maps, and TripAdvisor. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to our legal obligations)
• Withdraw consent for communications at any time

To exercise any of these rights, contact us at david@chinatrailfolk.com.

9. Changes to This Policy

We may update this privacy policy from time to time. The current version is always available at this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, contact us at david@chinatrailfolk.com or via WhatsApp at +86 177 7738 5667.